Now that fans have started to receive their season ticket and partial season ticket plans in the mail, we've heard alot of the same questions from fans. We thought we'd make it easier by putting the answers to the most commonly asked questions in the same place:
- I didn't receive by Season Ticket Membership Card with the rest of my ticket plan. Where is it?
We are sending the cards separately. They will be sent on Thursday, June 4th via USPS and should arrive by the middle of next week.
- When should I expect to receive my tickets?
Season ticket plans were mailed on Friday, May 29th and partial season plans were mailed on Monday, June 1st. Depending on where you live, all plans should arrive by the end of the week. All tickets were sent via USPS Priority.
- I received my ticket plan, but there weren't any food vouchers. Where are they?
If you ordered the Mermaid & Neptune Plan (Jersday Thursday Plans) your package does not include food vouchers. Your vouchers for the guaranteed Jersday Thursday jerseys are in place of the food vouchers.
- I saw the "Free Game" voucher with my plan, what do I do with it?
You can bring the voucher to the MCU Park Box Office during normal business hours and exchange the voucher for a ticket for either August 26th, September 5th or 6th. We recommend exchanging the vouchers for tickets as soon as possible to ensure you get the best seats available.
If you have additional questions please let us know at [email protected] or call us directly at 718-37-BKLYN.